Accenture has agreed to acquire Maihiro, a provider of customer experience and customer relationship management consulting, optimization and ongoing...
Tag: Customer experiences
Microsoft and Salesforce have announced plans to expand their strategic partnership to help customers meet the evolving needs of...
Dimension Data & Cisco have announced a new co-innovation agreement, to develop a deeper collaboration environment and framework to jointly...
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Accenture & Google Cloud Collaborate to Provide New Enterprise Solutions to Transform Customer Experience
Accenture and Google cloud have announced to collaborate and provide solutions to help enterprises modernize and improve their customers’ experiences...
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Rising AI Apps in APAC Brings Growth Opportunities for Better Customer Experience: Frost & Sullivan
The demand and adoption of AI applications in Asia-Pacific are impacted by megatrends such as data availability, involvement of Industry 4.0,...
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Most Cos Lack Digital and Leadership Capabilities for Successful Digital Transformation: Study
According to a research by Capgemini’s Digital Transformation Institute, despite making progress on evolving their customer experience, most organizations...