Customer Experience – dynamicCIO.com

Tech News May 13, 2019May 13, 2019

SK Telecom & Microsoft Sign MOU for Comprehensive Cooperation in Cutting-Edge ICT

SK Telecom and Microsoft have signed a memorandum of understanding (MOU) for comprehensive cooperation in leading-edge ICT, including 5G,...

Staff Reporter 0

IT Leadership April 26, 2019

Optimum Customer Experience Focus of All Our Digital Initiatives: Prasanna Lohar, Head Innovation, DCB Bank

DCB Bank is a leading private sector commercial bank with a network of more than 331 branches. The bank, which offers...

Muqbil Ahmar 0

Tech News April 26, 2019

IBM & Lenovo Signs Agreement to Increase Customer Care with Cognitive & Blockchain Tools

IBM has announced that it will support the customer experience of Lenovo’s Data Center Group with Cognitive and Blockchain-powered...

Staff Reporter 0

IT Leadership Opinion April 18, 2019April 18, 2019

CIO Won’t Get the Pole Position on a Platter; Has to Claim It: V.S. Parthasarathy, Mahindra & Mahindra

V S Parthasarathy, Group CIO and CFO, Mahindra & Mahindra Group, is among the handful of CIOs in the...

Rahul Mani 0

Tech News April 16, 2019April 17, 2019

SAP Leverages ML & AI to Improve Customer Experience

SAP SE has recently announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident...

Staff Reporter 0

Tech News April 15, 2019

EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability & Customer Experience Using AI

Edge Verve Systems, a subsidiary of Infosys, has recently announced the launch of CollectEdge at LendIt Fintech USA 2019. CollectEdge is an...

Staff Reporter 0

Opinion April 11, 2019April 11, 2019

35% IT/ITES CIOs Will Implement Maximum Automation in IT Depts: dynamicCIO Survey

As many as 35% of IT/ITES organizations will implement automation in their IT departments, reveal the findings of a...

Muqbil Ahmar 0

IT Leadership March 11, 2019March 11, 2019

Kent RO on Digital Driving Customer Experience and Operational Efficiencies

Kent RO Systems is one of India’s leading water purifier companies. Saurabh Gupta, the company’s CIO, in an interaction...

Shipra Malhotra 0

IT Leadership February 25, 2019February 28, 2019

Bajaj Electricals Leveraging Social Media for Better Customer Outreach

Bajaj Electricals has lately been in the middle of a lot of activities around digital transformation. All these digital...

Muqbil Ahmar 0

IT Leadership February 14, 2019February 21, 2019

How TBZ Is Enhancing Customer Experience and IP Security Using Artificial Intelligence

Key Highlights E-catalogue technology-enabled stores Unified communications for tracking customer lifecycle and supply chain 3D designing for a real-time...

Muqbil Ahmar 0

Tag: Customer Experience

Optimum Customer Experience Focus of All Our Digital Initiatives: Prasanna Lohar, Head Innovation, DCB Bank

IBM & Lenovo Signs Agreement to Increase Customer Care with Cognitive & Blockchain Tools

CIO Won’t Get the Pole Position on a Platter; Has to Claim It: V.S. Parthasarathy, Mahindra & Mahindra

SAP Leverages ML & AI to Improve Customer Experience

EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability & Customer Experience Using AI

35% IT/ITES CIOs Will Implement Maximum Automation in IT Depts: dynamicCIO Survey

Kent RO on Digital Driving Customer Experience and Operational Efficiencies

Bajaj Electricals Leveraging Social Media for Better Customer Outreach

How TBZ Is Enhancing Customer Experience and IP Security Using Artificial Intelligence

Real-time Customer Service Will Define Future of Banks: Zuzar Tinwalla, CIO Standard Chartered India

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Biggest Use Case of AI/ML Tools Is in Underwriting of Loans

The Turn Around Man: How Shiv Kumar Bhasin Orchestrated Digital Transformation at SBI

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