Customer Experience Archives

IT Leadership Opinion January 2, 2020January 2, 2020

Oracle Cloud Can Take Out a Major Portion of Infrastructure Cost and Modernise Application Infra: Arun Khehar

Oracle recently announced the availability of Oracle Cloud Applications on its Gen 2 Cloud region in Mumbai. With this, the...

Rahul Mani 0

IT Leadership Opinion December 26, 2019January 2, 2020

With AWS Machine Learning Services Developers Can Create, Iterate and Innovate More: Bratin Saha

Gartner says that Artificial Intelligence (AI) and Machine Learning (ML) have reached a critical tipping point and will increasingly...

Rahul Mani 0

IT Leadership Opinion December 24, 2019January 2, 2020

Software-as-a-Service will be at the Center of Experience-driven Economy: Paolo Maraziti, Oracle

Digital transformation, which goes well beyond technology, is mostly addressing the issues relating to Customer Experience, User Experience and...

Rahul Mani 0

IT Leadership Opinion December 14, 2019December 16, 2019

Adoption of Cloud Drives Agility in Financial Services; Helps Meet Hyper-personal demands of Customers: Scott Mullins, AWS

For a moment, go a little back in time. Imagine you’re watching a sci-fi fiction where you see consumers...

Rahul Mani 0

Tech News October 31, 2019October 31, 2019

HPE Introduces AI-Driven Hyperconverged Infrastructure

Hewlett Packard Enterprise (HPE) has announced advancements to HPE SimpliVity, in its hyper converged infrastructure (HCI) platform, powered with artificial...

Staff Reporter 0

Tech News October 29, 2019October 30, 2019

Traditional Data & Analytics Strategies Cannot Fullfill Digital Business Demands: Gartner

50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value says Gartner. That...

Staff Reporter 0

Tech News October 17, 2019

Gartner Highlights 5 Technologies for a Unified Customer Service Experience

The customer engagement center (CEC) and contact center (CC) have been integrating in silos for decades, with limited sharing...

Staff Reporter 0

Features IT Leadership October 14, 2019

SaaS Will Solve the Growing Software Ownership Cost and Bring Faster RoI: Arun Khehar, Oracle

Globally, there’s a growing acceptance for SaaS-based apps and India is no exception. The penetration has been consistently growing...

Rahul Mani 0

Tech News August 22, 2019August 22, 2019

MG Motor Partners Cognizant to Create Omnichannel Digital Customer Experience for India’s First ‘Connected Internet Car’

Cognizant has announced that it has designed and implemented a digital solution enabling MG Motor India to deliver a...

Staff Reporter 0

Tech News July 26, 2019July 26, 2019

APAC Enterprises Embrace Open Innovation to Accelerate Business: Red Hat

Red Hat, has shared that more enterprises in Asia Pacific are keen to embrace open innovation to accelerate business...

Staff Reporter 0

Tag: Customer Experience

Oracle Cloud Can Take Out a Major Portion of Infrastructure Cost and Modernise Application Infra: Arun Khehar

With AWS Machine Learning Services Developers Can Create, Iterate and Innovate More: Bratin Saha

Traditional Data & Analytics Strategies Cannot Fullfill Digital Business Demands: Gartner

Gartner Highlights 5 Technologies for a Unified Customer Service Experience

SaaS Will Solve the Growing Software Ownership Cost and Bring Faster RoI: Arun Khehar, Oracle

MG Motor Partners Cognizant to Create Omnichannel Digital Customer Experience for India’s First ‘Connected Internet Car’

APAC Enterprises Embrace Open Innovation to Accelerate Business: Red Hat

Cognizant to Acquire Zenith to Strengthen IoT Capabilites & Gain Life Sciences Domain Expertise

Real-time Customer Service Will Define Future of Banks: Zuzar Tinwalla, CIO Standard Chartered India

The Turn Around Man: How Shiv Kumar Bhasin Orchestrated Digital Transformation at SBI

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Biggest Use Case of AI/ML Tools Is in Underwriting of Loans

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