Customer Experience Archives

Tech News August 22, 2019August 22, 2019

MG Motor Partners Cognizant to Create Omnichannel Digital Customer Experience for India’s First ‘Connected Internet Car’

Cognizant has announced that it has designed and implemented a digital solution enabling MG Motor India to deliver a...

Staff Reporter 0

Tech News July 26, 2019July 26, 2019

APAC Enterprises Embrace Open Innovation to Accelerate Business: Red Hat

Red Hat, has shared that more enterprises in Asia Pacific are keen to embrace open innovation to accelerate business...

Staff Reporter 0

Tech News July 17, 2019July 17, 2019

Leading Organizations are Expected to Double Their AI Projects: Gartner

The recent research by Gartner revealed that leading organizations are working with Artificial intelligence (AI), and they will double...

Staff Reporter 0

Opinion July 11, 2019July 11, 2019

Changing Customer Expectations are Leading to Digital Outcomes

What lies at the core of digital transformation? It’s clearly the customer expectations. Today the customers expect everything to...

Muqbil Ahmar 0

Tech News May 13, 2019May 13, 2019

SK Telecom & Microsoft Sign MOU for Comprehensive Cooperation in Cutting-Edge ICT

SK Telecom and Microsoft have signed a memorandum of understanding (MOU) for comprehensive cooperation in leading-edge ICT, including 5G,...

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IT Leadership April 26, 2019

Optimum Customer Experience Focus of All Our Digital Initiatives: Prasanna Lohar, Head Innovation, DCB Bank

DCB Bank is a leading private sector commercial bank with a network of more than 331 branches. The bank, which offers...

Muqbil Ahmar 0

Tech News April 26, 2019

IBM & Lenovo Signs Agreement to Increase Customer Care with Cognitive & Blockchain Tools

IBM has announced that it will support the customer experience of Lenovo’s Data Center Group with Cognitive and Blockchain-powered...

Staff Reporter 0

IT Leadership Opinion April 18, 2019April 18, 2019

CIO Won’t Get the Pole Position on a Platter; Has to Claim It: V.S. Parthasarathy, Mahindra & Mahindra

V S Parthasarathy, Group CIO and CFO, Mahindra & Mahindra Group, is among the handful of CIOs in the...

Rahul Mani 0

Tech News April 16, 2019April 17, 2019

SAP Leverages ML & AI to Improve Customer Experience

SAP SE has recently announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident...

Staff Reporter 0

Tech News April 15, 2019

EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability & Customer Experience Using AI

Edge Verve Systems, a subsidiary of Infosys, has recently announced the launch of CollectEdge at LendIt Fintech USA 2019. CollectEdge is an...

Staff Reporter 0

Tag: Customer Experience

MG Motor Partners Cognizant to Create Omnichannel Digital Customer Experience for India’s First ‘Connected Internet Car’

APAC Enterprises Embrace Open Innovation to Accelerate Business: Red Hat

Leading Organizations are Expected to Double Their AI Projects: Gartner

Changing Customer Expectations are Leading to Digital Outcomes

Optimum Customer Experience Focus of All Our Digital Initiatives: Prasanna Lohar, Head Innovation, DCB Bank

IBM & Lenovo Signs Agreement to Increase Customer Care with Cognitive & Blockchain Tools

CIO Won’t Get the Pole Position on a Platter; Has to Claim It: V.S. Parthasarathy, Mahindra & Mahindra

SAP Leverages ML & AI to Improve Customer Experience

EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability & Customer Experience Using AI

Cognizant to Acquire Zenith to Strengthen IoT Capabilites & Gain Life Sciences Domain Expertise

Real-time Customer Service Will Define Future of Banks: Zuzar Tinwalla, CIO Standard Chartered India

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Biggest Use Case of AI/ML Tools Is in Underwriting of Loans

The Turn Around Man: How Shiv Kumar Bhasin Orchestrated Digital Transformation at SBI

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