Customer Experience Archives

IT Leadership Tech News January 26, 2021January 26, 2021

Anil Menon Appointed as Head of Information Technology With Lulu Group India

Lulu Group India has appointed Anil Menon as Head IT. Lulu Group is head quartered in Abu Dhabi and...

Gargi Chakravorty 0

Tech News October 18, 2020

Digitally Advanced Firms to Outwit Their Competitors in 2021 Predicts Forrester

According to Forrester’s 2021 Predictions, released recently, the success of organizations will depend on how quickly and how well they...

Staff Reporter 0

IT Leadership Podcast Tech News October 12, 2020

Vernacular.ai: Powering Customer Experience With Artificial Intelligence & Localisation

Voice AI/Automation has been gaining traction in markets across globe and specially in India. The technology promises to enable...

Rahul Mani 0

Tech News October 6, 2020October 6, 2020

New Touchless CX Solution Tracks Real-Time Consumer Feedback During Pandemic : Forrester

Forrestor has recently unveiled the touchless version of , a real-time Feedback Now customer experience (CX) data collection solution at...

Staff Reporter 0

Tech News July 28, 2020

Salesforce Announced Global Expansion of Salesforce Order Management

Salesforce has recently announced the global expansion of Salesforce Order Management, extending its commerce, service and fulfillment capabilities to countries...

Staff Reporter 0

Tech News May 29, 2020

Acuver Partners SAP, Leverages SAP C/4 HANA to Offer Unified Customer Experience

Acuver Consulting, a technology services company has announced partnership with SAP to provide a unified experience solution to its...

Staff Reporter 0

IT Leadership Opinion Uncategorized March 24, 2020

JFrog is Pioneering the Customer Experience Through DevOps: Kavita Viswanath

According to studies, the DevOps market generated US$2.9 billion in 2017 and the market is expected to reach $6.6 billion by...

Rahul Mani 0

Tech News March 3, 2020March 3, 2020

To Remain Relevant & Connect Better with Customers, a Clear CX Strategy Gives Competitive Advantage

Only 12.1% of the organizations globally, 17% in Asia Pacific and 24% in India say customers rate brand experiences...

Staff Reporter 0

Tech News February 20, 2020February 20, 2020

Myntra Accelerates its Digital Transformation Journey with Microsoft Cloud

Myntra, India’s leading destination for fashion and lifestyle, has partnered with Microsoft to accelerate its digital transformation and offer...

Staff Reporter 0

Features IT Leadership January 30, 2020

Customer Experience Makes or Breaks Businesses Today: Amit Madhan, Thomas Cook India

Thomas Cook India Ltd. (TCIL) is one of India’s leading integrated travel and travel-related financial services company offering services...

Rahul Mani 0

Tag: Customer Experience

Anil Menon Appointed as Head of Information Technology With Lulu Group India

Digitally Advanced Firms to Outwit Their Competitors in 2021 Predicts Forrester

Vernacular.ai: Powering Customer Experience With Artificial Intelligence & Localisation

New Touchless CX Solution Tracks Real-Time Consumer Feedback During Pandemic : Forrester

Salesforce Announced Global Expansion of Salesforce Order Management

Acuver Partners SAP, Leverages SAP C/4 HANA to Offer Unified Customer Experience

To Remain Relevant & Connect Better with Customers, a Clear CX Strategy Gives Competitive Advantage

Customer Experience Makes or Breaks Businesses Today: Amit Madhan, Thomas Cook India

Cognizant to Acquire Zenith to Strengthen IoT Capabilites & Gain Life Sciences Domain Expertise

Exclusive: Group CIO HDFC Bank Munish Mittal Exits

RPA and its impact on the ITeS sector

Story of a Double Lockdown: How Kapil Pal is Managing From a Hotel Room

RPA will help ITeS companies delight their customers

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