Hewlett Packard Enterprise (HPE) has announced advancements to HPE SimpliVity, in its hyper converged infrastructure (HCI) platform, powered with artificial...
Tag: Customer Experience
Tech News
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Traditional Data & Analytics Strategies Cannot Fullfill Digital Business Demands: Gartner
50% of documented corporate strategies mention data and analytics as key components for delivering enterprise value says Gartner. That...
The customer engagement center (CEC) and contact center (CC) have been integrating in silos for decades, with limited sharing...
Features
IT Leadership
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SaaS Will Solve the Growing Software Ownership Cost and Bring Faster RoI: Arun Khehar, Oracle
Globally, there’s a growing acceptance for SaaS-based apps and India is no exception. The penetration has been consistently growing...
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MG Motor Partners Cognizant to Create Omnichannel Digital Customer Experience for India’s First ‘Connected Internet Car’
Cognizant has announced that it has designed and implemented a digital solution enabling MG Motor India to deliver a...
Red Hat, has shared that more enterprises in Asia Pacific are keen to embrace open innovation to accelerate business...
The recent research by Gartner revealed that leading organizations are working with Artificial intelligence (AI), and they will double...
What lies at the core of digital transformation? It’s clearly the customer expectations. Today the customers expect everything to...
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SK Telecom & Microsoft Sign MOU for Comprehensive Cooperation in Cutting-Edge ICT
SK Telecom and Microsoft have signed a memorandum of understanding (MOU) for comprehensive cooperation in leading-edge ICT, including 5G,...
IT Leadership
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Optimum Customer Experience Focus of All Our Digital Initiatives: Prasanna Lohar, Head Innovation, DCB Bank
DCB Bank is a leading private sector commercial bank with a network of more than 331 branches. The bank, which offers...