Customer Experience – dynamicCIO.com

IT Leadership Opinion December 10, 2018December 10, 2018

‘Winning the Lottery’ Approach Doesn’t Work. CIOs Need to Fix Smaller Problems; One at a Time: Craig Stires, AWS

Say kia ora (hello) to Oscar and chances are you’ll get a super prompt reply instantly. Oscar is an...

Rahul Mani 0

IT Leadership October 8, 2018

Meenakshi Vajpai on How Vodafone Is Transforming Customer Experience with Digital

Customer expectations are sky rocketing. Tech-savvy millennials are proving to be most elusive. The ephemeral customers of today demand...

Muqbil Ahmar 0

Tech News September 26, 2018

Adobe, Microsoft and SAP Team up On Open Data Initiative For Improved Customer Experience

Adobe systems, Microsoft and SAP have come together to announce the Open Data Initiative. The three partners are reimagining customer...

Staff Reporter 0

Opinion September 19, 2018

Cloud is not a Technology; It’s a New Thinking to Enhance the Experience: Simon Hu, Alibaba Cloud

Alibaba Cloud is not only silencing its critiques but also steadily moving towards the position of leadership in the...

Rahul Mani 0

Tech News September 12, 2018September 12, 2018

6 Initiatives By iValue InfoSolutions to Leverage Digital Transformation

iValue InfoSolutions, a company dealing in “Digital Assets” Protection, Optimization & Transformation area, has made enhancements in their “Go...

Staff Reporter 0

IT Leadership September 4, 2018September 4, 2018

To Enable Digital Transformation, CIO Should Act Like a Service Provider: Lux Rao, Dimension Data

Very recently Lux Rao moved into a senior leadership role at Dimension Data as the Solutions Director & Leader –...

Rahul Mani 0

IT Leadership August 20, 2018August 20, 2018

Maruti Suzuki Readying a Massive Digital Platform to Enhance Omni-Channel Experience

Maruti Suzuki, India’s top auto producer with 2 million passenger cars per annum, is betting big on enhancing its...

Shipra Malhotra 0

IT Leadership May 30, 2018May 30, 2018

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

As we wrote this story, Marc Benioff, the Chairman and CEO of Salesforce tweeted that the company has delivered...

Priyanka Bhattacharya 0

Resources May 8, 2018May 31, 2018

Machine Learning Can Help eCommerce Drive Customer Experience

Businesses today are going all out to spruce up their customer experience efforts as global studies undeniably link it...

Shipra Malhotra 0

Opinion May 2, 2018May 2, 2018

Customer Experience (CX): Will AI Prevail Over Human Touch?

A report published in Forbes during Feb this year tells that by 2025, an estimated 95% of customer interactions will be ...

Rahul Mani 0

Tag: Customer Experience

Meenakshi Vajpai on How Vodafone Is Transforming Customer Experience with Digital

Adobe, Microsoft and SAP Team up On Open Data Initiative For Improved Customer Experience

Cloud is not a Technology; It’s a New Thinking to Enhance the Experience: Simon Hu, Alibaba Cloud

6 Initiatives By iValue InfoSolutions to Leverage Digital Transformation

To Enable Digital Transformation, CIO Should Act Like a Service Provider: Lux Rao, Dimension Data

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Machine Learning Can Help eCommerce Drive Customer Experience

Customer Experience (CX): Will AI Prevail Over Human Touch?

Real-time Customer Service Will Define Future of Banks: Zuzar Tinwalla, CIO Standard Chartered India

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Biggest Use Case of AI/ML Tools Is in Underwriting of Loans

The Turn Around Man: How Shiv Kumar Bhasin Orchestrated Digital Transformation at SBI

Latest Tweets