Customer Experience – dynamicCIO.com

IT Leadership Opinion April 18, 2019April 18, 2019

CIO Won’t Get the Pole Position on a Platter; Has to Claim It: V.S. Parthasarathy, Mahindra & Mahindra

V S Parthasarathy, Group CIO and CFO, Mahindra & Mahindra Group, is among the handful of CIOs in the...

Rahul Mani 0

Tech News April 16, 2019April 17, 2019

SAP Leverages ML & AI to Improve Customer Experience

SAP SE has recently announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident...

Staff Reporter 0

Tech News April 15, 2019

EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability & Customer Experience Using AI

Edge Verve Systems, a subsidiary of Infosys, has recently announced the launch of CollectEdge at LendIt Fintech USA 2019. CollectEdge is an...

Staff Reporter 0

Opinion April 11, 2019April 11, 2019

35% IT/ITES CIOs Will Implement Maximum Automation in IT Depts: dynamicCIO Survey

As many as 35% of IT/ITES organizations will implement automation in their IT departments, reveal the findings of a...

Muqbil Ahmar 0

IT Leadership March 11, 2019March 11, 2019

Kent RO on Digital Driving Customer Experience and Operational Efficiencies

Kent RO Systems is one of India’s leading water purifier companies. Saurabh Gupta, the company’s CIO, in an interaction...

Shipra Malhotra 0

IT Leadership February 25, 2019February 28, 2019

Bajaj Electricals Leveraging Social Media for Better Customer Outreach

Bajaj Electricals has lately been in the middle of a lot of activities around digital transformation. All these digital...

Muqbil Ahmar 0

IT Leadership February 14, 2019February 21, 2019

How TBZ Is Enhancing Customer Experience and IP Security Using Artificial Intelligence

Key Highlights E-catalogue technology-enabled stores Unified communications for tracking customer lifecycle and supply chain 3D designing for a real-time...

Muqbil Ahmar 0

IT Leadership Opinion January 23, 2019January 23, 2019

Amazon is Fuelling Enterprise AI Innovation at Lower Cost and Lower Risk: Madhusudan Shekar

In past few years, we have witnessed a steep rise in machine learning, deep learning, and AI-based real-life applications....

Rahul Mani 0

Tech News December 21, 2018December 21, 2018

SAP Announces Crowd Service Solution for Faster Customer Service

SAP has announced the availability of its Crowd service solution that enables companies to establish a marketplace for external...

Staff Reporter 0

Opinion December 21, 2018December 21, 2018

Are Cloud-based, Serverless Database Platforms Challenging the Traditional On-premise Monoliths?

Humans started storing information systematically long ago. From the times when businesses used punch cards for ‘input’, ‘output’ and...

Rahul Mani 0

Tag: Customer Experience

CIO Won’t Get the Pole Position on a Platter; Has to Claim It: V.S. Parthasarathy, Mahindra & Mahindra

SAP Leverages ML & AI to Improve Customer Experience

EdgeVerve Launches CollectEdge to Help Banks Redefine Collection Predictability & Customer Experience Using AI

35% IT/ITES CIOs Will Implement Maximum Automation in IT Depts: dynamicCIO Survey

Kent RO on Digital Driving Customer Experience and Operational Efficiencies

Bajaj Electricals Leveraging Social Media for Better Customer Outreach

How TBZ Is Enhancing Customer Experience and IP Security Using Artificial Intelligence

Amazon is Fuelling Enterprise AI Innovation at Lower Cost and Lower Risk: Madhusudan Shekar

SAP Announces Crowd Service Solution for Faster Customer Service

Are Cloud-based, Serverless Database Platforms Challenging the Traditional On-premise Monoliths?

Real-time Customer Service Will Define Future of Banks: Zuzar Tinwalla, CIO Standard Chartered India

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Biggest Use Case of AI/ML Tools Is in Underwriting of Loans

The Turn Around Man: How Shiv Kumar Bhasin Orchestrated Digital Transformation at SBI

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