In the video, Standard Chartered Bank CIO Zuzar Tinwalla Speaks on the impact of new and emerging technology Robotic Process Automation (RPA) on the banking and financial sector (BFSI). He sheds light on how the revolutionary tech can have a significant impact on organizations in the sector which have legacy systems.
Interviewed by Muqbil Ahmar, Executive Editor, Grey Head Media, he also talks about how RPA is helping banks engage with customers in real time, increase efficiency and productivity. The industry veteran also dwells on what Standard Chartered Bank is doing with respect to the new technology. Listen in to what Zuzar says.