IT Leadership

How Digital Can Provide Service Edge to Travel Tech Companies

InterGlobe Technology Quotient, a business unit of InterGlobe Enterprises, provides cutting edge travel technology solutions. It is one of India’s leading Global Distribution System (GDS) being the official distributor of Travelport in 6 markets across the APAC region, including India and Sri Lanka.

Anil Porter, AVP IT & GDS Services and CIO, InterGlobe Technology Quotient, in conversation with Shipra Malhotra, Executive Editor, dynamicCIO, talks about digital adoption trends in the travel technology space. He also elaborates on how technologies such as AI/ML and analytics can help enhance customer experience and enable the much needed service edge to companies in the highly competitive travel technology industry.

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