In the 21st century, customer experience has emerged as the key differentiator for brands. According to a Gartner study,...
Opinion
We are going through a big shift in terms of what technology can do to a business. In the...
Opinion
Posted on
Leverage Emerging Technologies for Digital Transformation: Deepak Sharma, CDO, Kotak Mahindra Bank
There’s no doubt that advance digital technologies have empowered banks to take the customer engagement to its next level...
Any discussion on a digital transformation of an organization ushers in the emerging technology wordage and a good amount...
In the digitally altered scenario, where every millisecond is crucial to deliver productivity and customer-responsiveness, certain technology and processes...
Opinion
Posted on
Investment to Train & Skill The Workforce in AI Adoption to Generate More Benefits
Artificial intelligence is buzz word in the world of innovation, automation and for business to grow overall. But it...
IT Leadership
Opinion
Posted on
Hybrid IT is the Way of Life; Its Management is Key to Success: Vijay Sethi, Hero MotoCorp
With rising adoption of automation and self-driving infrastructure pieces, there is a visible shift in how organisations manage their...
What lies at the core of digital transformation? It’s clearly the customer expectations. Today the customers expect everything to...
IT Leadership
Opinion
Posted on
How Analytics is Helping Times Group Inside and Outside the Newsroom
While the use of predictive analytics varies from company to company, industry to industry, its outcomes are nearly similar:...
Digital is fast becoming part of our life. Today, there are millions of connected devices, smartphones, and Internet users....