Opinion

Opinion September 21, 2018

The New Service-oriented Industry will be Defined by Innovations: Jack Ma, Chairman Alibaba Group

Amidst the ongoing US-China Trade war hitting a new low – creating the worst mess for the global trade...

Rahul Mani 0

Opinion September 19, 2018

Cloud is not a Technology; It’s a New Thinking to Enhance the Experience: Simon Hu, Alibaba Cloud

Alibaba Cloud is not only silencing its critiques but also steadily moving towards the position of leadership in the...

Rahul Mani 0

IT Leadership Opinion August 9, 2018August 9, 2018

Have a Communication Strategy; Listen to Organisational Problems: Diljeet Saluja, Decimal Technologies

Decimal Technologies is a leading technology company in the BFSI space fulfilling the digitally transformation needs using cutting edge...

Staff Reporter 0

Opinion July 25, 2018July 25, 2018

Two Fundamental Challenges to Blockchain Adoption and How to Address Them

Blockchain has captured the interest of organizations across industries globally. Its inherent framework that allows for greater transparency, increased...

Shipra Malhotra 0

Opinion July 9, 2018July 9, 2018

The New Conscience Gatekeeper at Google, Amazon and Microsoft for AI Ethics

While the ethics debate has been unequivocally accompanying the progress of Artificial Intelligence (AI) technology, off late the heat...

Shipra Malhotra 1

Opinion Tech News July 6, 2018

Business Intelligence & Analytics: The Brightest 10 to Look For

Companies today have more data at their disposal than ever before and it is growing with no bounds. It’s...

Rahul Mani 0

Opinion June 12, 2018June 12, 2018

What an Average Person Actually Thinks About AI Taking Away Jobs

Artificial Intelligence (AI) and its impact on humans/jobs/society is ‘the’ raging issue in the tech world today. Even as...

Shipra Malhotra 0

Opinion May 17, 2018May 18, 2018

Embraced Robotics Across Customer-Facing Processes: Puneet Kapoor

The technology landscape is evolving fast, with the infusion of several new technologies such as Artificial Intelligence, Big Data,...

Muqbil Ahmar 0

Opinion May 2, 2018May 2, 2018

Customer Experience (CX): Will AI Prevail Over Human Touch?

A report published in Forbes during Feb this year tells that by 2025, an estimated 95% of customer interactions will be ...

Rahul Mani 0

IT Leadership Opinion May 1, 2018June 4, 2018

Aim for Top Product Design and CX on Digital Platforms: Nitin Sethi, Indigo

Nitin Sethi, till recently VP and Group Head Experience and Product Design at Quikr, has joined Indigo Airlines as...

Shipra Malhotra 0

Cloud is not a Technology; It’s a New Thinking to Enhance the Experience: Simon Hu, Alibaba Cloud

Have a Communication Strategy; Listen to Organisational Problems: Diljeet Saluja, Decimal Technologies

Two Fundamental Challenges to Blockchain Adoption and How to Address Them

The New Conscience Gatekeeper at Google, Amazon and Microsoft for AI Ethics

Business Intelligence & Analytics: The Brightest 10 to Look For

What an Average Person Actually Thinks About AI Taking Away Jobs

Embraced Robotics Across Customer-Facing Processes: Puneet Kapoor

Customer Experience (CX): Will AI Prevail Over Human Touch?

Aim for Top Product Design and CX on Digital Platforms: Nitin Sethi, Indigo

Real-time Customer Service Will Define Future of Banks: Zuzar Tinwalla, CIO Standard Chartered India

Artificial Intelligence will Drive the Future of Customer Experience: Salesforce.com

Biggest Use Case of AI/ML Tools Is in Underwriting of Loans

Customer Choice & Functionalities are Driving the ERP Market

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