The customer engagement center (CEC) and contact center (CC) have been integrating in silos for decades, with limited sharing...
Author: Staff Reporter
Oracle has recently announced the launch of India’s first Gen 2 Cloud datacenter in Mumbai, with plans to have...
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Cos Excelling at Scaling Tech Innovation Generate Double Revenue Growth: Accenture
The new research survey from Accenture revealed the massive impact that technology investment and adoption have on a company’s...
Due to shortages of skilled professional in technology sector it is found that more women are joining the tech...
Zinnov, a global management and strategy consulting firm, released the first-of-its-kind global ratings of Internet of Things (IoT) Platforms....
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Genpact, Deloitte & OneSource Virtual Launch F&A Solution to Accelerate Digital Transformation
Genpact in partnership with Deloitte, and OneSource Virtual, a provider of business process services and automated solutions for Workday, have launched GenOne...
Salesforce has recently announced new insurance-focused enhancements that enable insurers to build stronger, more personalized relationships with policyholders. As...
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ALTBalaji Partners Microsoft & Eko India To Pilot a Cloud Coordinated Content Distribution Network
ALTBalaji has announced a benefitting alliance with Microsoft and Indian fintech company, Eko India Financial Services to allow the...
