Report Tech News

AI Embracing the Shift in Healthcare, Report by BML Munjal University

BML Munjal University, a Hero Group Initiative, unveiled a report at its 2nd AI industry conclave on “Embracing the shift in healthcare”, that was organized virtually on February 10, 2021.

The report titled AI: Embracing the shift in healthcare, summarizes the opportunities and challenges that AI presents for India’s healthcare sector, factors driving its adoption, practical insights into its functioning in the Indian context gathered through a primary survey with C-suite executives in healthcare organisations and recommendations for its future prospects.

The research report was released by Dr. Vishal Talwar, Dean, School of Management, BML Munjal University. Expert speakers from Invento Robotics, Qure.AI, Microsoft, University of Warwick, Oxford University and McKinsey shared their insights on the subject. Sunil Kant Munjal, Chancellor – BML Munjal University said, ” Technology is unlikely to substitute human intelligence yet, even so, AI heightens the ‘human’ element of intelligence with every iteration and interaction. AI is already improving the quality of life and leading to high-skilled jobs that facilitate human creativity and intelligence. It is especially heartening to see the impact of AI and related technologies in the healthcare sector, where enormous value can be created across the entire patient journey, from diagnosis and treatment to ongoing health maintenance.”

AI is the new normal and is embracing the shift in healthcare confirms the report launched by BML Munjal University. It cites the various use cases of AI that are accelerating its adoption.


AI is helping to enhance the patient experience and improve access to quality healthcare. Further, it is helping to improve the operational efficiency of hospitals that can substantially reduce the costs of running day to day business.


Expectedly, the Indian market for AI in healthcare is expanding at a fast pace and is estimated to be worth INR 431.97 billion by 2021, expanding at a rate of 40%.


Key highlights of report:


  • The report makes a strong recommendation for the need for a regulatory body to monitor AI, calling it ‘extremely crucial for India to increase the application of AI’.
  • The report concludes with a survey with C-suite executives in healthcare to ascertain the on-ground sentiment towards AI, adoption trends and real-world challenges.


  • 100% participants are extremely optimistic about AI’s potential to meaningfully solve complex challenges for healthcare in India. A majority 90% of executives surveyed said they have an AI strategy in place with 64% stating that AI is of high priority in terms of organisational strategy.


  • 75% of organisations find themselves in the early stages of adoption of AI and of other new age technologies. Interestingly among the top 6 emerging technologies of AI, Cloud Computing, IoMT, 3D Printing, Big Data Analytics, Robotics being adopted in the healthcare sector AI is the highest adopted, followed by cloud computing and the internet of medical things.


  • Organisations plan to accelerate their AI strategy in the near future. 74% state this of high priority. The impact of COVID-19 has been mixed on the adoption levels, however, the majority (54 per cent) have said that it has paced up plans to adopt AI even further.


  • 98% of the participants are already seeing moderate to significant benefit from their AI strategy and adoption. And a majority expect to see further significant benefit in the next 4-5 years from AI adoption. The top areas where organisations expect to see significant benefits from AI strategy are in operational efficiency, disease detection and diagnostics, patient satisfaction and cost savings.


  • High capital requirements remain to be the key challenge to implementing AI strategies within healthcare organisations. Executives also strongly feel that the potential impact on jobs (reduction due to automation) is a big challenge towards implementation. Given that AI is expected to leave numerous low-skilled jobs redundant in the next decade, executives need to manage this skilfully.



  • The lack of knowledge and skills is another major barrier (similar to various other industries) as the nature of work changes and the workforce needs to be reskilled to work effectively with emerging technologies like AI.


  • 76% of the participants are therefore investing heavily in the up-gradation of skills of the current workforce with respect to AI with 66 per cent respondents stating that AI-related skills and knowledge is a priority for hiring.


  • As much as 96% of executives say that current health care education needs significant upgradation in India to keep pace with changing technologies.


“From SIRI to self-driving cars, artificial intelligence (AI) is progressing rapidly, making our everyday lives more convenient. While this surge is impacting all the fields, Artificial Intelligence is especially rising in the analysis, interpretation, and comprehension of complicated medical and healthcare data. The greater potential of AI lies in the synergies generated by using new age tech together across the entire patient journey, from diagnosis to treatment, to ongoing health maintenance, etc. However, the industry is faced with a crippling skill shortage. It will not be an exaggeration to call the present scenario the largest talent challenger ever, and it is knocking hard at the gates of the Indian technology industry and academic institutions.

We have had in-depth and insightful discussions with the accomplished participants today and take the opportunity to thank everyone for their opinion and participation”, said  Dr. Vishal Talwar, Dean – School Of Management, BML Munjal University.

(Image Courtesy:

Leave a Comment

Your email address will not be published.

You may also like