March 2012 Archives

Steve Jobs, Reconsidered

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Mamas, don't let your children grow up to be Steve Jobs. His style of leadership produced misery as well as value. It doesn't have to be that way. There are those who believe that his products and his temperament were inextricably linked, and that he could not have accomplished what he did without being -- in many ways -- an ass. But I believe it's possible to be focused, control-oriented, and fanatical about one's work without being mean. 

A CIO's Brush with Corporate Governance

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A lot of CIOs ask me as to how they can find out if corporate governance rules are being flouted in their organizations, and the ways in which they can guard themselves. For this to happen, CIOs must ensure that the ticketing system in the organization is intact. Everything that goes into the production system must pass through the process, even if it comes from the CEO. 

Bring Your Own Device or (Disaster)?

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The concept of "Bring Your Own Device" (BYOD) is encouraging. At last, we are moving into an era where knowledge workers can exert their choice of devise. But unfortunately, BYOD is fraught with complication and risk, which could adversely affect the corporates. BYOD model exponentially increases the already existing complexity in enterprise IT infrastructure, and, with that, the costs. 

Succession Planning: Are CIOs Ready To Climb Up The Ladder?

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I see a great opportunity for CIOs in following the succession planning process in their respective organizations. This paves the way for them to climb up the ladder to attain a strategic position and focus more on strategic goals. One may say that a CIO alone cannot be held responsible for ineffective succession planning but may I ask who stops us from playing the role of an influencer? 

10-Point Action Plan for Social Media Management

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Social media is fast becoming a way of life for hundreds of millions of people working in various organizations. While there are several advantages, this also poses several risks to businesses. Therefore, it makes good corporate sense for every organization and its management to develop and implement certain controls. 

New Telecom Policy: Time to Convert Threat into Opportunity

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There are few experts who believe that CIOs will become redundant in the new era of revolution. In my view, they will become more important as IT will enlarge into ICT (information and communication technology) converting its scope of products and infrastructure to pure services, which has to be managed as a demand from business and to be met with supply from outside.  

Security Impact of Putting it in the Cloud

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The cloud offers tangible boosts to productivity, flexibility, and scalability and does so while providing the means to reduce IT spend. Information security must not be the roadblock that prevents the adoption of such technology. By thinking ahead about the kinds of risks that outsourcing our systems will involve, we can be ready to quickly and securely lead our organization into the cloud. 

Driving Change Management at Godfrey Phillips

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As Head of IT at Godfrey Phillips, driving change management is one of my biggest challenges. To tide over this, we help users understand the need for automation and how it can benefit them and the business at large. Also, we try to speak the language of business and not the jargon of technology. 

Strategic Sourcing, Pathetic Delivery

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I believe that it does not always matter what you do; what matters is how you communicate what you have done or planning to do. No news is not good news when everyone is expecting some change. Otherwise strategic sourcing will become a big tactical pain where real life experience defines success. 

BI Strategy: The Yes Bank Way

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Our effort at Yes Bank is to give our users meaningful information or insights based on the data that is generated. So we have divided our strategy into four phases. We have conceptualized a Business Intelligence (BI) platform called Kaleidoscope as democratic BI application. It is a role-based BI. This means that based on my role as the CIO or the branch head or the regional head, I will see different kinds of reports and dashboards and I can drill down further. 

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