Leaders today are beset by overwhelming demands - scheduled every 15 minutes through the day, with an incoming barrage of messages via phone, email, texts, and knocks on the door. Who has time to pay full attention to the person you're with? The key is being mindful of those moments in your day when you have a naturally occurring opportunity to practice good listening.  

There was a time when CMO was perhaps CIO's bête noir and both of them didn't like each other's company. But today's business demands are such that the IT and Marketing have to collaborate intensely. Be it cloud technologies, big data or the mobile platform, there is a well thought through effort to bring about the change in the perception that CIO-CMO bonhomie can give businesses their required edge.  

At a time when people - irrespective of the position they hold - are looking at doing multiple tasks, at the enterprise level, it is not about the will but all about the way you execute projects or realize ideas into fruition. In such times of transformation, this has become an era of playing the role of End-to-End officer now.  

An enterprise today typically instills a huge amount of trust in its IT department, particularly if that IT department is responsible for the operation of systems that contribute significantly to the bottom line. The CIO and the IT organization shall not hesitate or be reluctant to "air the dirty laundry." This is important to create a responsible user behavior.