If you are a good CIO who is aligned to the business, and connected to the customer, lunch time can be fun. Your customers' perceptions are your reality; any change takes a lot of effort and consistency. Another view is that some people will never be satisfied whatever you do; so don't get impacted by all these ramblings, manage them separately and keep going.
Social media is the top online activity in the U.S., with the average American spending 37 minutes per day using platforms such as Twitter, Facebook, Instagram and LinkedIn. Three in five SMBs say that they've gained new customers by using social media, and 67 percent of Twitter users say they are more likely to buy from brands they follow on Twitter. Check this infographic for some more social media business statistics and trends.
Recently while explaining this adage to my son, to my horror I realized it might no longer be relevant! How did this age old maxim suddenly become irrelevant (at least in consumer products) in our generation? So does this mean an end to seminal products that redefine everything? Well my answer is almost; unless someone introduces new technology, reimagines a product or discovers a latent need.
Read this very contemporary blog from Matt Murphy General Partner with Kleiner Perkins Caufield & Byers which he's recently posted on Tech Crunch and has very subtly explained how the Enterprise IT is taking shape and should be looked at. He has analyzed the 10 key trends that are transforming the Enterprise IT and says enterprise IT is passing through a very revolutionary phase.