At a time when people - irrespective of the position they hold - are looking at doing multiple tasks, at the enterprise level, it is not about the will but all about the way you execute projects or realize ideas into fruition. In such times of transformation, this has become an era of playing the role of End-to-End officer now.
An enterprise today typically instills a huge amount of trust in its IT department, particularly if that IT department is responsible for the operation of systems that contribute significantly to the bottom line. The CIO and the IT organization shall not hesitate or be reluctant to "air the dirty laundry." This is important to create a responsible user behavior.
Knowing customers has been cited as a way to help banks to grow. However, after the probe following the sting operation done by news portal Cobrapost.com in February, officials from major banks, both private and PSUs were found selling investment products without paying heed to the mandatory KYC norms. With the current findings and revelations, it does imply that the business and IT strategy for the banks doesn't seem to be in sync. Is it?